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Yes — we ship to 40+ countries. All items are professionally packed, insured, and dispatched with DHL Express. Customs and import duties are the buyer's responsibility.

Absolutely. Our listed packages are templates — starting frameworks we tailor to your dates, travel style, group size, and specific interests. Contact us and we'll build something just for you.

Handicrafts can be returned within 14 days of delivery if undamaged. Travel packages are refundable (minus 15% admin fee) up to 30 days before departure. Please read our full policy below.

After your enquiry, we connect you directly with the relevant artisan for a brief. You'll receive a sketch or sample before production begins. Lead time is typically 3–8 weeks depending on complexity.

Unequivocally yes. 70% of every product price goes directly to the artisan or artisan family. We are also members of the World Fair Trade Organization and conduct annual audits.